Refund policy
Drapely Return & Refund Policy
We want you to love what you ordered. If something isn't right, we're here to help.
Returns We accept return requests within 7 days of delivery. To be eligible, items must be unused, in their original condition, and in original packaging.
The following items are not eligible for return:
- Items damaged due to misuse or improper handling
- Apparel that has been worn, washed, or altered
- Digital or consumable items once opened
To start a return, please contact us at [sliceit960@gmail.com] with your order number and reason for return.
Refunds Once your return is received and inspected, we'll notify you of the approval status. Approved refunds are processed within 5–7 business days back to your original payment method.
Wrong or Damaged Items If you received the wrong item or something arrived damaged, please contact us within 48 hours of delivery with a photo of the item. We'll send a replacement or issue a full refund at no cost to you.
Late or Missing Refunds If you haven't received your refund after 7 business days, check with your bank first. If the issue persists, contact us and we'll investigate.
Contact 📧 [sliceit960@gmail.coml] or Dm on Our Social Channels